FAQ'S

Email: hello@soberboxcompany.com

 

 

Who is this for?

The Sober Box Company was created by a sober woman and we design these boxes to specifically empower sober individuals and sell primarily to those living an alcohol-free life which may include persons in recovery, sober-curious, sober-minded or gray area drinkers. As long as you want to experience self care through a sober lens, our boxes are for you!

 

 

Does this replace my Recovery Program or health care?

Absolutely not! This is a supportive tool for individuals who are already on their sobriety journey or for anyone mindfully choosing an Alcohol-Free Lifestyle. For individuals in recovery, we encourage you to complete you detox period and work your recovery programs, this is NOT a supplement for it! This is NOT intended to provide any medical advice, recovery program or healthcare and we do not endorse or support any particular recovery program. 

 

 

Ordering and Shipping
 

Where do you ship to?

We currently ship to the United States only. Due to customs and high shipping rates it is not cost effective at this time to ship outside of the US.

 

What do you charge for shipping?

Each regular sober box has a $6 flat rate. It’s not “built in” to the price of the box because we want to maximize the items you receive in each package, not use some of that cost to cover shipping. However, the cost to ship this box averages between $7-$9 per box, but we absorb the rest. Mini boxes have a flat rate of $4 but are frequently on sale with free shipping. 

 

When will I receive my Sober Box?

We ship every Tuesday and Friday.

  

Refunds

We are confident you will love your box but if you have concerns email us hello@soberboxcompany.com We are happy to replace damaged items, send a picture with the email. Once an item has shipped, you will be responsible for the shipping fees to return it.

 

Contents

 

 

 I didn't receive my box.

All non delivered boxes MUST be reported within 15 days of the order. If you do not report your missing box, you cannot receive a refund. Email us at hello@soberboxcompany.com-we'll take care of you! 

 

  

How do I get my products featured in your box?

Products or brands are hand selected. To be considered please email us at hello@soberboxcompany.com. We especially love women owned businesses, sober leaders, small companies, and holistically minded brands.